Contact
Contact the JUN88 team
The published channels, what to prepare before writing, and what this page cannot resolve.
Try the FAQ first
Most questions that arrive are about access, signing in and using a phone — all of which the FAQ already covers.
Before you write
Four things that get an answer faster
A message with the details in it usually gets resolved in one exchange. One without them turns into several.
- Say what happened and when, as close to the actual time as you can
- Say what you have already tried, so nobody starts you from step one again
- Attach a screenshot of what you saw, including the full text of any message
- Never send a password or a verification code in a message, whatever the reason given
One caution A genuine support team will not ask you for a password or a one-time code, whatever reason is given. Treat any message that does as an attempt to deceive you, and do not reply to it.